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Dover Insurance Agency BBB Business Review

About Us

About Dover Insurance Agency

Dover Insurance is an independent agency that was started in 2009 to provide clients with a better way to obtain insurance & be insured. We focus on properly insuring our clients, educating them on coverage's & saving them money. 

By being independent, we can offer access to quotes from multiple companies with just one call to us. We do the shopping for you! Once we place your insurance with a company, we will also be your agency servicing all your insurance needs.

Furthermore, people’s needs change over time & so do rates. If we need to shop again in the future to ensure you still have proper coverage's and a competitive rate, we will.

Dover Insurance is owned by Michael Fischbach and Walid Jammal. Together we have over 30 years insurance experience and live in the communities we serve. We have two locations in Avon Lake & North Olmsted. 

 

Jonida Stuewe

Jonida Stuewe

Oct 3, 2012

Great Service! Mike is very responsive. Saved us quite a bit in premiums and is so easy to work with! Thanks Mike!

Sean Keegan

Sean Keegan

Jul 3, 2018

One of the best out there! I have been with Mike for 3 years and he has always been quick to act and always works to get the best rate he can find. Outstanding service and I highly recommend.

Ryan Snezek

Ryan Snezek

Jun 27, 2018

I have been working with Mike for the last 8 years with regards to my home and auto coverage and I have to say the service has been outstanding. I always recommend Dover Insurance Agency to friends and family that are in need insurance services. Keep up the good work!

donald culp

donald culp

Jun 12, 2018

Number one this is the first review I have ever posted for anyone. I've read a lot of them but never posted any, never really had the desire until now. I'm over 70 years old and have had 8 or 9 different insurance companies in the past 50 yrs. I meet Mike 8 yrs. ago and have been with him ever since. He is absolutely the best insurance person and company I have e... ver worked with period.  read more

Ashley Duesler

Ashley Duesler

Apr 25, 2018

I worked with Mike on our home & auto insurance. He was beyond helpful and always available to answer any questions. We have returned to Dover Insurance to cover our golf cart too! What a great company!

Dan Fischbach

Dan Fischbach

Mar 22, 2018

Great insurance company! Always checking the latest rates available and trying to save you money. Has lowered my premiums and increased my coverage several times already. Always responsive to calls and questions. If they can save you money, they will tell you. If they can't, they won't try to give you a sales pitch just to get your business.

Brittany Widener

Brittany Widener

Mar 19, 2018

Working with Mike for our home and auto insurance was a wonderful experience. He made the entire process simple and easy. Being a first time home buyer he ensured that we had the right insurance with the correct limits. Additionally, Mike was very responsive through out the entire process and was happy to answer any questions I had.

I highly recommend Mi... ke, and Dover Insurance, to anyone who is looking for a trusted, and knowledgeable, insurance agent.  read more

Dominic Buccieri

Dominic Buccieri

Mar 16, 2018

Mike at Dover Insurance does a great job. He's the first insurance agent I've used that shopped rates for potential savings at renewal without me asking. Excellent service.

Abbey Lane

Abbey Lane

Dec 6, 2017

Had the most wonderful experience with Mike! He answered my dozen emails and phone calls quickly and without hestitation. Not only did Mike save us a lot of money, but our coverage is even better than what we previously had. Absolutely worth looking into for car, home, life if you’re looking!!

Nabil Shinnawi

Nabil Shinnawi

Aug 28, 2017

Great insurance agency. mike is very knowledgeable and very helpful, glad I switched

Logan Larson

Logan Larson

Jul 18, 2017

Mike has always been helpful and easy to work with to get me the best rates and coverage on my home and car insurance.

Crystal Gigliotti

Crystal Gigliotti

Jun 21, 2017

Mike was so helpful in getting my first insurance policies. He was patient with all my questions and offered his expert opinion which ended up saving me money! He's also very organized and keeps on top of future searching! Highly recommend using Dover Insurance! My parents will be switching soon too!!

kayla leininger

kayla leininger

Jun 21, 2017

Mike goes above and beyond in his service! I started using him in his North Olmsted location and continued now at their Avon Lake location. Very professional and is always looking out for his customers. I would highly recommend him!

Paul Marando

Paul Marando

Apr 27, 2017

Mike at Dover Insurance has always been a true professional and has provided my family and I with the best insurance options. I started with him in the North Olmsted location and continuously have had excellent customer experience for many years. Currently, I have been working with the additional location in Avon Lake, same great service and experience!

Brett Fisher

Brett Fisher

Jan 11, 2017

Super responsive and a pleasure to work with!

Stacey Schroeder

Stacey Schroeder

Jan 4, 2017

Mike and the Dover Insurance team are amazing! They always respond quickly, and can answer any type of question, even for complicated policies and issues. Mike and his team are truly professionals in their field, and I'm glad I found them. If you're looking for an agent that takes the time to learn your needs, and can help guide you to the right policies at the r... ight prices, Mike is your guy.  read more

Dan Fischbach

Dan Fischbach

Nov 23, 2016

Great Agent & Agency!! I have been with Mike & Dover Insurance for 7 years. Not only do they save me a ton of money, but they also make sure I am properly insured. I had agents in the past that only cared about getting me the cheapest rate & getting themselves the sale. I found out that usually came at the expense of me not being properly insured. Mik... e however provides an excellent combination of competitive rates & making sure we are properly covered. They are very responsive when I call & always take the time to explain the insurance to me. Highly recommend Mike & Dover Insurance.  read more

Kim Haley

Kim Haley

Nov 17, 2016

Wonderful Service!! I have gone through Mike at Dover for my insurance for the past few years. Whenever I have to touch base with him about my insurance, he is very easy to get into contact with. He is very effective in explaining the insurance policies and what to expect with them.

Jeff Churney

Jeff Churney

May 16, 2016

I would highly recommend Mike at Dover Insurance. Since they can shop around to multiple insurance companies he always keeps our rates competitive. More importantly, he makes sure we are properly covered! Most agencies I have dealt with in the past take a cookie cutter approach, but Mike gives us options. Then he explains those options & lets us pick the cove... rages that are best for me & my family. You can tell he is very knowledgeable & genuinely cares for his clients.  read more

Rachael Heuser

Rachael Heuser

May 13, 2016

Great customer service!! Mike also found me the lowest rates for my homeowners and auto insurance!!

Brian Biddulph

Brian Biddulph

May 3, 2016

I have been using Mike for my insurance needs for several years now and I am very happy with his service. He is very knowledgeable and always finds ways to save me money while at the same time getting me better coverage. I am a Realtor and I also refer my clients to Mike for their homeowners insurance needs.

Kevin Kozlowski

Kevin Kozlowski

Apr 21, 2016

Mike does a phenomenal job with our insurance planning and has a wealth of knowledge of the industry. If you don't currently work with Mike I would highly recommend you have him review your current insurance plan and get his expert opinion.

Dave Blue

Dave Blue

Mar 6, 2016

Mike at Dover Insurance did a great job! I received better home and auto coverage, added an umbrella policy and saved almost $1,000 in the process. Don't procrastinate like I did, call Dover right this second. Great all round experience. I have already recommended Dover to friends and family.

Ashley St. John

Ashley St. John

Feb 24, 2016

I had just purchased my first lease and was in search of some insurance... Through Mike at Dover insurance I was able to get the best/cheapest policy out there. Mike explained everything to me and took the time to draw up a few different policies to see which one fit me best. I have already recommended Dover to my parents - looks like Mike will be saving them $... 1,000+!!!! Go for Dover Insurance!   read more

Ryan Gocher

Ryan Gocher

Jan 17, 2016

Mike has been a lifesaver since I've been transferred to Cleveland from Canada. He's made the whole insurance process seamless and is always just a phone call away to answer any questions I have.

Joe Woodward

Joe Woodward

Jan 14, 2016

The best around! Mike manages to keep saving us money every year. He really cares about his clients and is constantly finding ways to help us save on our insurance, all while providing top notch coverage and customer service.

Angela Oleksiak

Angela Oleksiak

Dec 15, 2015

Dover Insurance Agency is fabulous! Mike is very helpful and knowledgeable and has worked hard at finding my family the best rates and policies out there. I would recommend Dover Insurance to anyone who is looking for a great insurance company!

Lyndsay Pabon

Lyndsay Pabon

Dec 8, 2015

I highly recommend Mike at Dover Insurance to everyone I know. He helped us get even better coverage than what we had for a lot less money, and he makes it a point to shop around for the best rates and reach out to us when our renewals are coming up. He is very professional, thorough, honest and knowledgeable in the industry. I've been with him for a few yea... rs now and he is very reliable with communication, advice and continuing great service! Thanks Mike!  read more

Nick Sabo

Nick Sabo

Dec 2, 2015

Dealing with Mike, it has been an easy process. He also got my rates lower and my stepdad even went through him! I would highly recommend Dover insurance to anyone!

Jess Beck

Jess Beck

Dec 2, 2015

Mike is not only a great insurance agent, he's also an amazing person. He always considers what is best for my household and gives me as many options as possible to help get the most bang for my buck. Mike and his folks at Dover Insurance make insurance so easy and painless through their genuine concern and care for their clients. Thanks so much for everything!!

Brittany T.

Brittany T.

Dec 2, 2015

Mike at Dover is awesome!! I have never had an agent who does as much, and is as easy to work with, as Mike. He has saved us a ton of money and keeps on top of our account. He has great response time and is very patient. He is absolutely great to work with, and I would highly recommend him. My whole family uses him and Dover! I hesitated to switch at first, ... and, now, I am so glad I did. I have no regrets, and I feel I am getting the best service and value.  read more

Douglas Firca

Douglas Firca

Sep 25, 2015

When I was interested in switching insurance companies Mike not only took the time to discuss exactly what was covered under the policy, but also ensured there were no major gaps in coverage. I now have a policy that includes everything I need, nothing I don't and I'm saving money every year. Mike and Dover Insurance are highly recommended.

Shauna Betzel

Shauna Betzel

Sep 21, 2015

I have been with Mike for 6 years now and I love him!! He is a great insurance agent!! He always shops around for the cheapest rates even when our policies are coming up for renewal. He is very personable and very knowledgeable!! He always explains everything in great detail and offers whatever options are available so that I can choose what would be best for...  us. I wouldn't do business with anyone else!!   read more

Sean R

Sean R

Sep 18, 2015

I was interested in switching insurance companies and Mike at Dover Insurance was very helpful and knowledgeable. He took time to explain my new coverages and was able to increase my coverages while saving me 500$ a year. He made me feel comfortable and i didn't feel overwhelmed. Thanks again for your excellent services.

Meghan Baker

Meghan Baker

Aug 20, 2015

Mike is a great insurance agent. We are first time home buyers and he shopped around for the best quotes for us. He saved us 600 dollars a year on our auto that we bundled with home insurance. The home insurance was MUCH better than the coverage offered by other large insurance companies, and was cheaper, too.

He actually took the time to explain each...  and every dollar of coverage and premium and what it meant in easy to understand terms.

He made a stressful and confusing process effortless. We would recommend him to our friends and family!
  read more

Jonida Stuewe

Jonida Stuewe

Oct 3, 2012

Great Service! Mike is very responsive. Saved us quite a bit in premiums and is so easy to work with! Thanks Mike!

Sean Keegan

Sean Keegan

Jul 3, 2018

One of the best out there! I have been with Mike for 3 years and he has always been quick to act and always works to get the best rate he can find. Outstanding service and I highly recommend.

Our Trusted Partners

  • American Modern
  • Encompass
  • Foremost
  • Founders
  • Grange
  • Hagerty
  • Liberty Mutual
  • Mapfre
  • Motorist Mutual
  • Nationwide
  • Progressive
  • Safeco
  • Selective
  • Travelers
  • Vacant Express